$3.00/month. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. Create your own custom dashboards. Please provide the ad click URL, if possible: © 2020 Slashdot Media. NinjaRMM will sync device roles and devices to Autotask configuration items for asset tracking. I am very pleased overall. Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. Deployment, User, But overall it's an excellent RMM. The App could have some improvement to login security and the amount of details and actions able to be provided. Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. This was the first RMM we worked with which by default had TWO remote access tools. But you most definitely get what you pay for. Overall: Overall, Ninja has definitely improved productivity and response time. Compare KACE Systems Management Appliance vs NinjaRMM. Built-in remote access and security features... Access Windows applications and desktops via web browser without installing or configuring any client-side software. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. Click URL instructions: Made our help desk process much more fluid. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … It makes remotely managing client machines simple and intuitive. Right-click on the ad, choose "Copy Link", then paste here → Compare NinjaRMM alternatives for your business or organization using the curated list below. Cons: Nothing so far in my or my team's usage for remote monitoring. Multiple ways to access devices (TeamViewer, Splashtop, CLI) Cons: It worked great for me. Weighing in at 20MB Cons: The implementation process was time taking. Choose from hundreds of widgets. It's simple to use, and an amazing entry point into remote management. Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. I see them as a hub for many IT support tools and software by gracefully integrating them together. Für unsere wachstumsorientierte MSP-Community stellen wir jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen werden. Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. NinjaRMM by NinjaRMM Visit Website . I look forward to any updates and improvements or integrations to come! You can also easily run cmd or powershell commands without interrupting the end user. You have to click the back button on your browser which is blah. Bottom line: I FEEL supported by anyone I work with at NinjaRMM. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. Deployment. The platform simply just works! Just make them a Ninja account, no more RDP!! Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. The user experience design is just awesome. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. Customize reporting and billing for each client's needs. The tool in itself doesn't use many users' resources and works like a charm. Overall: I’m very happy with Ninja. Overall: Overall I really do love the product. When support is needed, their assistance is very helpful. Best automation option. It has been reliable and regularly updates with feature additions. The ability to see performance, files, programs, etc all in one spot is extremely efficient. The setup process was a breeze. Pros: It helps to monitor data very effectively. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. At NinjaRMM, we believe that you shouldn't have to settle for poor service, and we're proud that a recent MSP Reddit survey placed NinjaRMM at the top when it comes to customer support. With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. Robust assets tracking and reports are excellent. Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. The support staff is above average, to say the least. … I can search across all of our clients simultaneously and it just finds the PCs, I click it, I connect through Teamviewer, and I can help the person. Everything from product to support is excellent. With NinjaRMM we can easily monitor IT and perform customer support. You can customize alerts that you want to trigger. The pros far outweigh the bad. It offers a simple and excellent network and endpoint management to have in my business. I agree to receive quotes and other information from sourceforge.net and its partners. I liked its streamlined interface and functions of remote monitoring. Alternatives to NinjaRMM. The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). Pros: It has many features in one spot to help me manage my users PCs. Simplify your remote access tasks by connecting from NinjaRMM to any device in just one click, using either TeamViewer or Splashtop. NinjaRMM is the easiest RMM you'll ever use. Endpoint Security Take control of endpoint security with our … Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Atera's secure … If they were I could not afford them;). 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. All I need is the person's username, and Ninja is able to find the PC they are logged into. Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. Pros: Information and Alerts are very informative in most cases. We could not be happier with our selection of NinjaRMM. The constant improvements and fixes keep polishing Ninja to be an even better RMM Solution. Ability to Run and Access Command prompt and windows services with out interfering with the user. Overall: Nothing bad to say about this company. Monitor all the disk usage, memory, etc of all your devices with the ability to remote file transfer, reset services, etc. You seem to have CSS turned off. Administrator, Overall: Overall experience is excellent. Cons: Me and our IT staff haven't faced any issues so far with this. Overall: NinjaRMM is powerful remote management and monitoring tool. This product is VERY lightweight by comparison. I really like the ability to deploy software from the portal. Cons: TeamViewer has issues sometimes. The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. NinjaRMM alerts will be synced to Connectwise tickets. My IT business is 10 years old and NinjaRMM is my 5th and final RMM. NinjaRMM alerts sync automatically to Autotask tickets. Key features include network monitoring and task automation tools, remote controls, … 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) Had a great UI and hence was easy to understand and use as well Fast, reliable and responsive RMM. Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. I am not going anywhere anytime soon. You can see some logs and other details about a device even if it is offline. Pros: It's all in the cloud online. Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. New dashboards to keep NinjaRMM users up-to-date on the most pressing … Cons: Really nothing. The ease of finding and connecting to users that are having an issue alone makes Ninja great, but all of the other features like reporting and remote management make it a must-have. Deployment, User, NMS licensing is expensive for what you get. It doesn't always open even if the service is running on the remote PC. Overall: NinjaRMM has become MY essential business. Visit Website . NinjaRMM stays on top of the ever-changing software world in all of their integrations. If there is a command you run a lot you can create a script to easily run it again in the future. Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action. NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. The installer was nearly 500MB download. Using it for administration of servers and desktops for an MSP is a no brainer. Compare System Center Configuration Manager (SCCM) vs NinjaRMM. Pros: Ninja RMM makes monitoring more convenient and in realtime. It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Overall: Overall its a great experience. Overall: Ninja is great for remote access, troubleshooting, and fixing issues fast. Kudos to the team at NinjaRMM! Cons: Truly, I cannot think of any cons with this software. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Integration with third party software. checking for and approving updates is easy. There is a bit learning curve but not as compared to others. User, Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. Overall: In my opinion, there is no reason to use any other RMM than Ninja. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. I have 1 central location to manage all client devices, and with email notifications for so many customizable alerts we can be as proactive as possible with our IT support. Its UX is undoubtedly the best in the RMM tool. NinjaRMM works with managed service providers of all sizes … Cons: It feels a bit restrictive at times. Integrates with my PSA which also really helps! Being able to be alerted of when a server or organization has gone offline, before the client even calls. Cons: It can be very buggy at times. They offer a fantastic service, that makes my life as an administrator simply better. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. Excellent technical support. Provide superior, more responsive customer service. I liked that being able to get full security alert and automation. If that doesn’t work (unusual) spin up a Remote Desktop session that’s secured. Atera by Atera Remove. For NinjaRMM … It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … Remotely able to run scripts and restarts services from the mobile app. Pros: Ninja has an extremely easy UI and is very logical. They have never failed to help me remediate an issue, or respond in a timely manner. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. Pros: It is easy to use and setup. Overall: Overall I love the product and am very happy with it. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. They have really done a killer job of expanding the set of tools and integrations to support virtually everything we need to do. Real-time monitoring of network data. NinjaRMM alerts sync automatically to Autotask tickets. Highly recommended. Completely customizable to your needs, preferences and work style. End user integration is awesome. The issue alert is a great addition to its functionality. The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. Overall: Ninja RMM is a functional and incredible RMM software. Cons: It's a little pricey. (This may not be possible with some types of ads). NinjaRMM is the world's easiest-to-use unified endpoint management platform. Has automation abilities to manage monitoring and support. This really comes in handy. Run your MSP business through a seamless two-way integration between RMM and PSA. Pros: Realtime monitoring and management for the whole network End user integration makes allowing and securing remote access to PCs a breeze too. Start a free trial of the #1 RMM on G2 Crowd. 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